Hanover Park Auto Repair

I came in fairly late on Saturday after my van broke down on the way to the shop. Despite being very busy, Rich assured me that he'd have it ready to go that day. This is extremely important to me as I use my van for business every weekday-and being without it for even one day costs me a ton of money. True to his word, the van was repaired that day and I'm very pleased with his professionalism-and the quality of the repair. Moreover, Rich told me about their hours of operation during the week-which I fully intend to take advantage of in the future. Thanks again.

Always a pleasure working with Rich and his team. Rich provides top-notch customer service, and expresses appreciation for your business.

Great people - they were able to help me with my issue and save me money, and it was all simple and friendly and straight-forward.

My experience was 100% positive. They took the time to SHOW me the problem and go over the options for fixing our vehicle. I feel like I can trust them, this is not the feeling you get from the other guys. I would highly recommend this repair facility. I will be sure to use them for all future repairs on all of our vehicles.

You always do a thorough of my car which helps prevent future problems.

Very helpful, outstanding service.

Every place that I go to get an oil change they do not tell me what the problem is. I went to Kamphaus and they told me what was wrong and they were very nice and explained everything to me what need to get done on my car.

Repairs were done well. Sam and Rich were extremely knowledgeable and friendly. I wish the prices were lower, though.

I typically don't write reviews about car repair/supply/maintenance/service stores because they typically do a bad job, for instance CarX, Midas, Redmon's and Firestone. Some do an adequate job but nothing to wake the wife about, for instance: CarMax, NTB and JiffyLube. I never had an all-around great experience, until last weekend. I took the day to plan on taking care of my car: emission test, renew registration, replace a light bulb, buy some screws for the rear license place, oil change, refill the windshield fluid, get new wiper blades, check out the gas smell, clean up my car and some other stuff. So I stopped at Jiffy for a light bulb replacement, the oil change and to check the gas smell. They said that there was no gas smell and were out of my specific light bulb, so I left. I then went to CarMax who had the light bulb, did the oil change but said there was no problem with the gas smell. They didn't have my windshield wiper blades. That's why I went to Auto Kamphaus. I asked for the wipers. They came back saying that my car smelled like there is a gas leak. Then the owner came saying what smells like gas fumes? Sure enough, after removing the gas tank, a leak was coming out of a module. They fixed the problems, took care of the warranty paperwork, got the required parts, cleaned up my car, drove me home during the repair time and came back to pick me up. The entire process was painless and easy and my car runs like a million dollar, if a million dollar had an engine. This is the second time I have used them in one year, and both time the service and competency level of the entire team has been absolutely impressive. And I got a free coffee mug on top. I am impressed.

The first experiance i had was not the best.but after giving a second chance they totaly redeemed themselfs and got the job done and a little early.