It’s a common question for vehicle owners: Will going to an independent shop void my car’s warranty? Many drivers are surprised to learn that under federal law, you can have your vehicle serviced or repaired at a trusted local shop without losing your warranty coverage. Still, there are a few things to understand to make sure you’re protected.
Here’s what you should know about how warranties work and your rights as a vehicle owner.
The Magnuson-Moss Warranty Act
The Magnuson-Moss Warranty Act is a federal law that protects consumers from being forced to use dealership services to maintain a warranty. According to this law, a manufacturer can’t require you to use only OEM parts or dealership service unless they provide those services or parts for free.
This means you’re legally allowed to choose who performs your maintenance and repairs, as long as the work is completed properly and at the recommended intervals.
Dealer vs. Independent Shop
The key factor isn’t where the service is performed—it’s how it’s done. Whether you go to the dealership or an independent auto repair shop, the service must follow the manufacturer’s guidelines. That includes using the correct fluids, parts that meet OEM standards, and keeping up with required maintenance intervals.
Independent shops like Kamphaus Auto Care are fully capable of performing routine services—like oil changes, brake jobs, and diagnostics—while keeping your warranty intact.
Keeping Good Records Is Important
While you can choose where to service your vehicle, it’s important to keep clear documentation of all the work done. Save all receipts, invoices, and service records. These provide proof that you’ve maintained your vehicle according to the manufacturer’s recommendations. Having a good relationship with your repair facility, being able to produce missing records is also ideal.
If warranty coverage is ever questioned, having complete service records is your best defense.
When Dealership Service May Still Be Required
There are situations where the dealer will need to be involved—particularly if the repair is covered under a recall or part of a warranty campaign. In those cases, the work is done at no charge and must be completed by the dealer. Otherwise, for routine maintenance and out-of-warranty repairs, you have the freedom to choose your provider.
If you’re unsure whether an issue is warranty-related or not, an independent shop can often help diagnose the problem and refer you to the dealer if needed.
Benefits of Independent Auto Care
Many drivers prefer working with a local shop for the personalized service, faster turnaround times, and often lower labor costs. Shops like ours provide high-quality care with a more familiar, relationship-based experience—and we’re fully equipped to maintain and service modern vehicles without compromising your warranty.
Kamphaus Auto Care – Trusted Auto Service in Hanover Park, IL
At Kamphaus Auto Care in Hanover Park, IL, we provide dealership-level service without the dealership hassle. Our team follows factory maintenance schedules and uses high-quality parts to keep your car in top shape—and your warranty secure. If you're ready for dependable care with a personal touch, schedule your next visit with us today.