
Kamphaus Is Now Proudly Offering Service Contracts
service contract
The term “service contract” means a contract in writing to perform, over a fixed period of time or for a specified duration, services relating to the maintenance or repair (or both) of a consumer product.
https://www.law.cornell.edu/
When you buy a car, most people have at least a vague notion of the regular maintenance the car will need over it's life time. Most maintenance expectations are under budgeted for by the average person, especially on a used car purchase, even with a good service history.
Along with the used car pre-purchase inspections that we offer, we are proud to offer service contract to help with those maintenance concerns. With an inspection of your vehicle, that includes evaluation of Carfax service history and vehicle scan, we can evaluate your vehicle for the concerns you are going to see in the next 6-12 months and help you build a service contract that is right for you and your car.
Extended Warranty vs. Service Contract
Most extended warranties do not cover wear items like brakes or service interval items like oil changes. While some offer maintenance contracts, they do not usually cover the full scope of your vehicle's need or allow you to customize to exactly what you want to regularly maintain. They also don't allow you to select your level of warranty on your replacement wear items.
The Process at Kamphaus
So how does this work at Kamphaus Auto Care, Hybrid Repair & Emissions versus how it works other places? At Kamphaus we inspect your vehicle at our facility. We evaluate everything we are able to in it's current condition. We compare the service history that we are able to obtain through you and through Carfax. We evaluate what we can see from vehicle scan. After the full inspection is completed (which by the way, we do at every oil change!) and the service history is noted, we will sit with you and go over all of the inspection items.
Once the needs are presented, both present and predicable future, we will help you build a contract with a predictable monthly payment to address the needs of your vehicle. Newer cars may only need oil changes, a few fluid services and planned filter changes. Higher mileage vehicles may have brake considerations, suspension concerns as well as the expected fluid services and filters. Hybrid vehicles have different needs than combustion only vehicles. Most importantly our customers may have specific needs they want to regularly address that are because of their unique situations. All of that would be taken into consideration when the service options are offered.
Once you have selected everything you would like to include in the contract, the first payment is collected at the counter and then the rest of the payments will be auto debited on the agreed schedule from the provided account. Appointments can be pre-made right away or arrangements can be made to set the appointments at a later date. It's as simple as that!
Who is this service best for?
This service would be good for most people but some great examples of who we could best help:
- Parents helping their kids get off on the right foot with their vehicles but need a predictable cost.
- Students with variable income who need to be able to have their vehicles serviced regardless of their current level of income.
- Young families who may not have a lot of time to go over all of the needs their vehicles have and keep on a schedule.
- Anyone who likes a predictable dollar amount for the best car care possible.
While we will not be able to predict everything, we are very confident that our service packages will help address many, if not most, concerns your vehicle may have. Over the years we have helped customers see 400,000 and even 500,000 miles out of their vehicles. We'd like to help you keep your car as long as you want to!